Delivery information

Delivery Information 

It is our aim to get your order to you as quickly as we can delivery term on this page apply to all orders. We are generally able to deliver most of our orders within 3 -10 working days however there are a small number of postcodes that might take a little longer we supply our products at affordable prices and seek to deliver your order in a fast and convenient manner only using couriers with a proven track record for impeccable cable customer service reliability and speed.

Bespoke Items

Here At Boro Beds & Furniture we offer Free Delivery. We also offer an optional two-man assembly service, this service does come at a chargeable fee of £70. Upon placing your order for your luxury bespoke bed, you will receive confirmation of an email instantly. A member of the team will pick up the order form and you shall receive a courtesy call to arrange a delivery date within 48 hours of placing the order. The order will then be sent through the manufacturing process, once it is ready to be dispatched, we will then call you the day before the arranged delivery date to give you an accurate time slot You will then receive your wonderful new luxury product delivered by our expert team.

We have the right to charge an additional delivery fee of up to £60 for each subsequent delivery attempt if the delivery fails, and the fault is not with Boro Beds & Furniture or our courier partners. We kindly request a 5 working days’ notice if you wish to postpone your delivery date.  Failure to provide sufficient notice may mean the delivery date cannot be changed, or the re-delivery fee may be charged. Boro Beds & Furniture  cannot be held responsible for any damages caused to the property upon delivery, it is at the customers own discretion and neither the company nor the couriers are held responsible for any damages or expenses. We reserve the right to charge a redirection fee of up to £50 should you change the delivery address after being dispatched from our warehouse. Standard deliveries that are within UK MAINLAND can take 3-14 days to arrive from the point of dispatch. Some items can or will have a longer waiting period until delivery is made such as Mirror Beds which have a 3-5 week waiting period and for certain sofas. The following postal areas we do not deliver to HS, KW, IV, AB, PH, PA (SOME PARTS OF PA), DD, EX, TQ, PL, TR and anything outside of UNITED KINGDOM. Delivery attempts are usually made between 6am and 8pm, any delays throughout the journey on the day, you will be informed by the couriers as we cannot predict road traffic or delays from accidents.